Our specialist IT and Telecommunications Tender and Bid Writers

IT and telecommunications tenders can be a great way to win new business and an equally dangerous way of losing existing business.  They are often complex and involve multiple service offerings. Contract sizes vary from small managed services contracts to large scale telecommunications infrastructure initiatives. Over the years, our team of bid writers have helped small, medium and large organisations bid for local, federal and state government as well as private sector contracts.

We love the feeling of helping our clients win and are able to help businesses across Australia win new contracts by writing compelling and persuasive bids and tenders. Our team of bid and tender writers here at The Tender Team will help you:

• Find IT and ICT tenders
• Conduct a bid/no bid to ensure you are bidding for tenders you can win
• Project manage your bid from start to finish
• Write your proposal or response.

The Types of IT and ICT tenders and bids we have experience assisting with

Our team has experience in writing a full range of IT and telecommunications bids including responding to RFT and RFQs for:

• Hardware Procurement Tender and Contracts: Acquisition of computer hardware such as servers, workstations, networking equipment, and mobile devices. These are both private and public sector clients. For example, we helped a large equipment supply company specialising in IT to bid for a Council contract to supply Council workers with iPads, computers and other devices. We also helped an IT supply company to bid for a contract to a major educational institution in Sydney, NSW, for the supply of laptops and other computer devices.
• Software Procurement Tenders and Contracts: Purchase of software licenses, operating systems, productivity software, and specialized applications. Our team has helped software providers, including start-ups, to bid for the provision of CRM software and a range of other software applications to many Federal Government Agencies including the Department of Health. We understand how to help software companies based globally as well as in Australia write and win tenders for highly complex and large new software services with the Government. This extends to writing bids and tenders for Cyber businesses and AI software development companies that are bidding for work with the Government for large business transformation projects that involve the introduction of AI powered software solutions. 
• Network Design and Installation Tender and Contracts: Planning, design, and deployment of wired and wireless network infrastructure. We have helped clients write bids and proposals for the installation of network infrastructure. This includes participating in tenders for the provision of wired networks in housing estates and other pieces of infrastructure. For example, we helped a wired and wireless network infrastructure service provider bid for the provision and installation of wired infrastructure services on a large infrastructure project in Western Australia being built by a Top-Tier building contractor. Our team can also help you win bids and contracts for network design and installation in a joint venture with other businesses. This requires skilled tender and bid management, not strictly from an RFP and RFT writing perspective, but also from a politics and joint venture partnership perspective.
• Telecommunications Services Tenders and Contracts: Provision of voice and data communication services, including telephone lines, internet connectivity, and virtual private networks (VPNs). Our team have helped Australian and international companies write bids for the provision of voice and data communication services to state government departments including the Victorian Department of Health. We understand the importance of technology, innovation and reliability in telecommunications bids and tenders and know how to develop and incorporate key win themes to help you win. 
• Data Center Services: Construction, maintenance, and management of data center facilities, including cooling, power, and security. This includes helping consultants bid for work to large data center providers. We have helped data center engineers bid for work for the development of data centers, as well as data center service providers with government bids for licenses and approvals for the construction of data centers. Our experience in helping clients in data centre contracts extends from IT to other industries. For example, we have helped many air conditioning and HVAC companies develop bids and proposals for large data centre projects as well as Tier 1 and Tier 2 construction companies bidding for contracts. 
• Cloud Services Tenders and Contracts: Procurement or setup of cloud computing services, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). We have assisted clients to write bids for contracts internationally as well as in Australia. This includes bids, proposals and tenders to large corporations procuring SaaS and other cloud services. 
• Managed IT Services Tenders and Contracts: Outsourced IT support and management, which can include helpdesk support, system monitoring, and maintenance. Our experience in this area is extensive. For example, we have assisted a Brisbane based Managed Services Provider with their bids to a number of large engineering and construction companies for the provision of managed IT services. Our assistance included developing a proposal document / template, and tailoring it accordingly for each opportunity. We also trained and empowered the client’s in house team to write bids and tenders and develop a quality bid library to fast-track results. 
• Cybersecurity Services Tenders and Contracts: Implementation of security measures, including firewall setup, intrusion detection, and vulnerability assessments. Our experience also includes helping Cyber consultants provide consulting services to the government sector. We have worked on tenders and proposals for the provision of Cyber Security services to the Australian Department of Defence, as well as other federal government departments. The skillset we bring to our clients in this areas is a bid and proposal writing skillset with additional exposure to and a basic understanding of Cyber Security related terminology. 
• Unified Communications Tenders and Contracts: Integration of various communication channels, such as email, instant messaging, voice, and video conferencing. 
• IT Consulting Tenders and Contracts: Expert advice on technology strategy, architecture, and system optimization. We have helped consultants bid for work to the government and private sector. For example, we helped a South Australia based IT Consultancy respond to an RFP / RFT for IT consulting services to the South Australian Government. This was a panel arrangement and we worked productively with our client to showcase their extensive expertise and experience in quasi-government work. This saw our client being awarded their first government tender. 
• Telecom Infrastructure Deployment Tenders and Contracts: Building and maintaining telecommunications infrastructure, including towers, cables, and transmission equipment.
• Data Storage and Backup Solutions Tenders and Contracts: Implementation of data storage solutions and backup systems to ensure data availability and recovery. This includes providing physical as well as cloud based solutions. We have helped IT service providers write bids and tenders for data storage services to clients (government and private sector) with a very high level of sensitivity and confidentiality. 
• VoIP (Voice over Internet Protocol) Services Tenders and Contracts: Deployment of internet-based phone systems for voice communication.
• IT Training and Certification Tenders and Contracts: Training programs for IT staff to enhance their skills and certifications. Our clients include training providers who are bidding to both government and the private sector to provide training to their in-house IT teams as well as employees. We have experience writing training bids and tenders across multiple industries and understand the inns and outs of writing training bids particularly for training in regional and remote areas. 
• Network Security Audits Tenders and Contracts: Assessments of network security vulnerabilities and recommendations for improvements.
• IT Project Management Tenders and Contracts: Project planning, execution, and oversight for IT and telecom projects. We work with our clients to write detailed methodology statements and demonstrate their project management knowledge and experience. 
• Wireless Solutions Tenders and Contracts: Deployment of Wi-Fi networks, mobile device management, and mobile application development.
• ERP (Enterprise Resource Planning) Implementation Tenders and Contracts: Integration and customization of ERP software to streamline business operations.
• Disaster Recovery Planning Tenders and Contracts: Developing strategies and solutions for data and system recovery in case of emergencies.
• IT and Telecom Auditing Services: Independent audits to assess the efficiency, security, and compliance of IT and telecom systems. Many private sector and government clients require IT auditing services – and it’s often the first stage in the procurement process for updating and upgrading IT systems. Our writers have helped IT and ICT consultancies that specialise in auditing to writing winning bids and proposals that help them secure more work. 
• Green IT and Sustainability Solutions: Implementing environmentally friendly and energy-efficient IT and telecom solutions.
• IoT (Internet of Things) Solutions: Design and deployment of IoT devices and platforms for data collection and analysis.

Call our team for help with your next IT or ICT tender

Contact our team of bid and tender writers if you need help with writing and winning your next ICT or ICT proposal or RFT response. At The Tender Team, our team of experienced bid and tender writers can help you:

• Help you write you ICT or IT tender response.
• Find a contract or tender you can bid for.
• Develop a strategy and win themes to help win your next IT or ICT contract.
• Review your draft tender response and help you improve it.
• Manage your bid or tender.
• Help you incorporate AI to develop a first draft for your tender or bid more efficiently.
• Train your team on bid and tender writing to improve your in-house capabilities.

Our Director, Jason Cooney, is available anytime on 0410 448 770 or at info@thetenderteam.com.au

Challenges and opportunities in IT and Telecommunications Tenders

Bid / No Bid Process

First and foremost, a thorough bid / no bid analysis is critical to ensure you qualify the opportunity. There is a significant opportunity cost involved in putting together a quality bid and you will need to draw on resources from across your organisation. There is no point in going to all the effort to submit a tender if you do not have reasonable prospects of success.

A thorough bid / no bid analysis will help you decide if the opportunity contract fits your business and if you have a strong chance of winning it.

Expanding on your existing service offerings

IT and Telecommunications contracts often provide the opportunity to expand the service offerings within your business. This can be through bidding for a tender where you have 90% of the requisite expertise, and adding an additional service area (for example hosting services) to your capabilities as part of a tender, or by becoming a supplier or reseller of an additional product as part of your response.

For each tender, you will need to submit a technically correct tender response. Be mindful of the fact that often members of the procurement panel have no IT expertise, and rely on advice from subject matter experts. You may need to satisfy members of the procurement panel with minimal IT knowledge some of whom are more interested in corporate procurement practices rather than technical information.

Lack of procurement understanding of complex IT solutions

Sometimes, the reality is that you, as a company, will have more knowledge of the IT or technical side of your bid than the procurement team or client. This can lead you to submit an overly technical bid that the client doesn’t fully understand. Is it important that you present an easy to understand and read bid or tender. With AI and other buzzwords increasingly being used in the IT and Telecommunications industry, an easy to understand bid that clearly explains the benefits of your bid or tender is critical to helping you win.

Strategies and tips to win more IT and Telecommunications contracts

Writing style

It is important to adopt  a clear and concise writing style. Always use the active voice and personalise your writing. Where you are using content or text from existing tender or marketing material, take the time to tailor the content so it is directly focused on the opportunity. Generally speaking with information technology tenders there is a lot of technical terminology. It’s important that you keep in mind that not all the readers will be technically focused. Therefore, use simple English where possible and leverage on graphics and infographics to summarise complex solutions and present them in an easy to understand manner.

Attach evidence

Any company can write just about anything in a tender response. It’s not unusual for companies to embellish their experience and extend beyond the truth. So how do you cut through to the reader? By gaining credibility. One of the best ways to gain credibility with the reader is to provide evidence in your bid. Examples of evidence that will enhance your bid include:

• Images (photos) of your personnel and products and services.
• Testimonials from previous clients
• Certificates of accreditation from independent bodies.
• Certificates of compliance from suppliers.
• Letters and testimonials from your major vendors detailing their experience in dealing with you and outlining their awareness of your bid.
• Plans and procedures that support what you have written in your bid. For example, quality assurance plans and disaster recovery plans to complement your responses to quality and business continuity related questions.

Providing a detailed mobilisation / implementation plan

Irrespective of whether you are providing a service, software, or physical product, you will need to provide in your bid, a detailed implementation or mobilization plan.

Your implementation plan must go beyond the technical side of the implementation. You need to demonstrate that you have through the project thoroughly. Will you establish meetings to gain a better understanding of their needs? Will your administration personnel work with the client to establish reporting and admin protocols for the contract? Will you work with the client to establish a contact list of key stakeholders to ensure your stakeholder communication is effective? Will you be conducting an initial deep-dive to further flesh out what was provided in the specifications and flesh out and tailor your service offering?

All of the above, as well as a detailed explanation of your proposed transition process, need to be covered in the implementation plan.

Take a long term view of the project

A key theme that should be apparent throughout your bid is your commitment to the long term. You need to demonstrate your ability to act on continuous improvement initiatives.

Talk about how you will innovate and evolve throughout the contract. Demonstrate that you have thought through the contract, and if you are providing a product, focus on quality over the long term.

It’s also important you address any key person risk issues. For example, what happens if your proposed client relationship manager is unavailable for a substantial period of time? Who will be the replacement and what protocols do you have in place to manage any changeover.

Where there are potential issues or changes in the service, it’s important to discuss these in your bid. Demonstrate that you have solutions for them. For example – talk about your proposed schedule to make any upgrades to your service or product, when you anticipate these will occur, and how you will manage the process.

Graphics and infographics

Graphics and infographics are becoming increasingly common in bids and tenders and IT and ICT tenders are no different. Where you are proposed a complex solution to a problem, we will work with you to create infographics that present the solution in an easy to understand manner. 

Use simple English where possible

IT and ICT tenders and bids are inherently technical and usually involve highly technical terminology. The problem is that a lot of the time the people in the procurement teams that are reviewing the tender are not subject matter experience. They may have subject matter experts advising them on the process, however, they are not SMEs themselves. This means that although it can be tempting to submit a proposal or tender that is written in a highly technical manner, you need to use simple English as much as possible and communicate the the benefits of your proposal and how you will deliver value and in clear, easy to read and easy to understand manner.

Cover off whole of life cost. 

Procurement teams and organisations in general are sophisticated in their procurement and don’t simply score a tender and select a supplier based on price and the short term. They are instead focused on the short, medium and long term value of your bid and will want an understanding on the whole of life cost of your project. Regardless of what type of IT and ICT bid you are delivering, you need to detail how your proposal delivers value over the term of the contract in order to win the contract and achieve success.

Put forward your A-team and make sure they know it

Most IT and ICT contracts are large and complex and require a team of experts to deploy and implement the services. If you are the government or a large organisation looking to engage a supplier, you will want to know that they will send their best people to implement and deliver the project and that their proposed team has the appropriate experience. When you are writing your bid you need to explain who you will deploy your A-Team and put your best foot forward.

How we can help you win your next RFP or contract

We understand the deep industry knowledge and terminology required to successfully draft winning IT tenders. We combine this technical knowledge with our ability to write with flair and style, in order to produce engaging IT tenders. We can work as an extension of your team, plugging key gaps if you have limited capacity, or alternatively, take on full control of your bid and ensure it is successfully submitted to a high standard.

Our consultants will work closely with you throughout the tender process to ensure all available and relevant knowledge within your business. We will draft content in simple English where applicable, and ensure your bid is professional and exciting. Our experience with IT tenders integrates well with our experience in equipment supply tenders, ensuring we bring a holistic approach to your tender response.

Our service includes drafting tenders and bids on IT advice, software engineering, network engineering and IT equipment supply. Our clients include large information technology suppliers such as Toshiba as well as small remote service organisations.

Developing a bid library and introducing Generative AI to write your bids more efficiently

Over the past year, there has been an increased focus on ChatGPT and other software packages being used for the benefit of writing tenders more efficiently. Here at The Tender Team, we believe there is significant merit in this approach and often recommend our clients investigate different software packages. We assist you in identifying, purchasing and implementing the correct solution and pride ourselves on our independence approach as we are not aligned to any specific provider.

Client testimonials

We are a Melbourne-based IT equipment distribution business and we often tender for state and federal government contracts. The tendering process brings two challenges to us – it is time consuming and some of the challenges are quite challenging and often unrelated to our core business. We engaged The Tender Team to help us win more tenders and secure more government contracts. Overall, the service and results have been excellent. They are cost effective and reasonable priced – which means we can focus on our core business without losing money. Secondly, they have the skills to answer the more challenging questions and write quality responses that score well for more basic questions. Overall, we are very satisfied with the bid and tender writing help they have provided and the results have been very positive. I would highly recommend Jason and the rest of the writers at The Tender Team to any business looking to make tenders easy and win more of them.

Pankash C | IT Distribution | Victoria

We were putting in a bid to the federal government to provide software development services. Our team is very technical – and we certainly had comprehensive responses to the technical questions that we were confident in. The weighting criteria of the RFP was interesting. It only had a 30% weighting criteria on the technical response, 30% on price (fair enough) and 40% was focused on a range of other different factors from team to environmental. We engaged The Tender Team to help us – particularly with scoring well in this key 40%. Jason and the team were great. They developed a strategy, wrote the content, gathered our input and delivered a quality response. They added even more value in a different way. They reviewed our technical response and improved it from a readability perspective. They helped us win. The bid was successful. The only part they can’t assist with is pricing – for everything else they are fantastic.

Victor Z | IT Software Developer | Sydney and Perth

Jason and the rest of The Tender Team have great general IT and ICT knowledge which is rare for tender writing consultants in Australia unless they specialise in the IT sector. They are smart and efficient enough to quickly understand specific technical aspects of our service and this is important when they are dealing with our subject matter experts and they need to summarise technical data into a compelling response or infographic. They have good document management skills which is important as many of our tenders and bids are highly complex and require a lot of work from a project management perspective. Overall we have been highly satisfied with the three tenders we have engaged The Tender Team to assist us on. We won one of the contracts and were shortlisted for the other two. I would recommend them to any IT businesses looking to increase their tender success rate.

Sudhir S | Data Storage and Management | National

Hi Team, we have good news! It’s a win. They loved the presentation (thank you for your help with that) and kept saying the tender was very professional and detailed. Thank you for all your help winning this manage IT service contract. I couldn’t believe what we were going to submit, compared to what we actually submitted once we started working with you. The difference was massive and we would have had absolutely no chance! Thanks for all your assistance and we will call you for the next tender! As usual, all of you at The Tender Team were excellent. Exceptional.

Trevor T | Managed IT Services | Queensland

Frequently Asked Questions about our IT and Technology writing service

Can you write tenders on emerging technology such as AI including funding and grant applications?

Yes – our team has worked on R&D, Grant and Funding Applications, particularly for AI and other technologies. We have also written whitepapers for cryptocurrencies. Either way, we can assist with your funding applications to the private sector or the Government in Australia and internationally.

Can you help me write a tender or proposal for a Data Centre?

Yes – we have strong experience writing tenders for Data Centers. This includes Data Center construction for Tier-1 construction firms, maintenance, operations and service. Our team understand the unique demands that running and operating a Data Centre presents and works with our clients write write proposals that acknowledge and respond to these demands.

Do you help write software bids to the Government? We need a bid writing that specialises in enterprise software solutions to the Government sector?

Yes we certainly do. The Tender Team is a leader in helping software providers win government and public sector contracts in Australia and internationally. Two of our bid writers focus on the software and tech sector exclusively and in 2024 we have completed a total of 18 IT and software bids. We can certainly assist you and have experience helping some of the world’s largest IT companies bid for government contracts. These tenders often have long response periods, are highly complex and require significant bid management to ensure a compelling response.

We support you through the entire bid writing process and understand how to tailor responses to the needs of the public sector at local, state and federal government level. Having completed similar tenders and bids in the past, we know how to write a solutions focused response and a methodology that is comprehensive and scores well. We have worked on a broad range of IT tenders including for the provision of:

• Data Center Services
• Network Infrastructure
• Server and Storage Solutions
• Cybersecurity Solutions
• Software Development
• Software Licensing
• Software Maintenance and Support

We have also worked on a range of bids and tenders for cloud computing services and other general IT services including:

• Cloud Computing Services: Provisioning of cloud-based services, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• IT Consulting Services: Strategic IT consulting, IT planning, and IT governance.
• IT Support Services
• IT Outsourcing Services
• Digital Transformation Services
• Cybersecurity

Is there a tender writing service in Australia that specialises in IT tenders?

Yes. The Tender Team specialises in IT tenders. We have two bid and proposal writers on our team who specialise in the area. In addition, one of our writers has formal qualifications in IT and understands the terminology in a number of IT sub-sectors.

We are committed to helping our IT clients win Government and private sector contracts and have experience in ancillary sectors of IT such as equipment supply. This experience is critical when writing bids for the supply of IT products. We actively contribute to  thought leadership in the IT area particularly related to proposal writing and we have helped our clients bid for international contracts.

Is there a consultancy that helps IT and ICT businesses find and win contracts in Brisbane?  I need a specialist tender writer.

Yes. The Tender Team is based in Brisbane, Sydney and Melbourne and we have writers in Perth and the Northern Territory. Our team works on a sector focus. I.e. If you are an IT business in Brisbane, and one of our writers in Sydney has the most suitable experience to assist with your bid, our Sydney-based writer will assist you with your tender. The reason is simple. The aim is to help you win tenders and bids and the right tender writer is critical.

I need to review our bids and find out why we are losing tenders. Do you provide a review and advice service? We want to know the reasons why we are not winning the government contracts we are bidding for.

Yes. The Tender Team provides a review service. We can review your previous bids to advise why you are loosing and where your weak points are. We can also review your bids at draft stage, again to provide constructive feedback for you to work on and improve your bid prior to submission.

Some of the reasons why our clients lose IT bids and ask us for help include:

• Not providing evidence of experience throughout the bid. You need to provide evidence to support any and all of your claims where possible in your proposal. If not, your bid will lose credibility, even if your claims are true. Integrating testimonials and providing supporting documentation throughout your tender is critical and all government departments, state, federal and local (Councils and Shires) recognise this.
• Not submitting a detailed methodology. You may have the right experience, expertise or product, however, without a thorough methodology of how you will transition in and implement the service you are unlikely to achieve success. Government and private sector clients want to know that you have thought through the contract and have a comprehensive plan to deliver it that accounts for the communication and reporting generally involved in large contracts.
• Not directly answering the questions. This is a natural mistake. You will want to talk about your business and your IT services and capabilities. This is great. However, you need to limit your temptation to write about this and balance it with what the question is asking. In order to score well, you need to answer the question and make it easy for the evaluation team to mark you high.

Contact our team for help

Our team is available to assist you on a 24/7 basis on 0410 448 770. We take the hassle out of IT tenders. This gives you more time to focus on your business and your incumbent client relationships. We help companies across Australia including in Sydney, Brisbane, Melbourne, Perth, Darwin, Canberra and Hobart. We also service all parts of regional Australia. We have had a great start to 2025 with a number of successful bids and we are excited to help clients across Australia for the rest of 2025 and into 2026.

Email your tender documents to info@thetenderteam.com.au for an immediate fee proposal.